COVID-19 Customer Support
At Fidelity Life, our mission is to make life insurance more accessible and affordable for everyday Americans like yourself. It’s also our mission to provide security and peace of mind to all our customers.
As the COVID-19 pandemic spreads across the globe, normal life is being disrupted, from work to school to socializing. While the outbreak is disruptive, we’re committed to protecting the health and safety of our employees, while making every effort to continue to meet our customers’ needs.
Fidelity Life is proud to offer several resources for our customers to help you stay safe and empowered during this uncertain time:
- Our Online Customer Accounts Center offers a variety of options to meet your service needs, such as electronic access to your policy and the ability to make policy changes yourself. You can even chat with one of our customer service representatives right from your computer or mobile device if you have any questions or concerns.
- Have a more detailed question or request about your policy? You can submit service requests and inquiries via email to service@fidelitylife.com. Additionally, you can contact one of our customer service representatives at 800.369.3990 from 8 a.m. to 5 p.m. CST.
- Need to speak with an agent about getting covered with life insurance? You can contact one of our agents at 844.910.1946 or visit fidelitylife.com to get a quote today.
As long as COVID-19 continues to affect the communities we serve, we’ll keep our resources updated to best serve our customers and employees. If you need help with your life insurance needs, we’re here for you. From all of us at Fidelity Life, we hope you and your family stay safe and healthy during this unprecedented time.